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Context Help

If you lose your way inside our hosting Control Panel, the first thing you should do is press the Help button, which is visible on each and every page. A pop-up window will open. It contains comprehensive information about all the actions that you can carry out on the page in question. Each pop-up window appears on the same page so that you can swiftly get back to your work.

Video Tutorials

We have an extensive library of instructional videos explaining how to use our Control Panel. They're meant for those of you who would like to see how things are being done rather than just reading articles. Thus, everyone can quickly become familiar with our web hosting Control Panel by merely watching our step-by-step instructional videos.

F.A.Q.

If you can't find the answer you are looking for, take a look at our extensive Frequently Asked Questions database, which covers questions asked by real clients and offers real solutions. We constantly update our FAQ database with new questions & answers in an attempt to encompass all the new additions and innovations associated with our hosting platform.

Ticketing System

If you still can't discover the answer you searching for in the Frequently Asked Questions section either, you can get in touch with our great team of support engineers available 24x7x365 and ready to assist you with any problem. Each trouble ticket you open will be responded to in less than one hour (the average response time being about twenty mins), so you will never have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 97258

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com